A crusher manufacturer is not hard to find but what is challenging is finding the right manufacturer that would actually deliver your expectations. A crusher can cost from a few hundreds of dollars to thousands and if you would not be meticulous in choosing a crusher maker for your industrial applications, you just might put those dollars into waste. You should also remember that there are a lot of manufacturers and crusher dealers that are only out to filch money from you and would disappear when they got what they wanted. To find a reliable manufacturer for stone crushers, check out these ideas:
Look for contact information and physical address
A reputable crusher manufacturer has all the necessary contact information indicated on their website. They provide all the information in order to make it easier for their customers and prospects to reach them easily. A reliable manufacturer should also have a physical address that the customers can visit whether for purchase or to settle complaints and equipment issues. Some manufacturers would post bogus email address and telephone numbers and would encourage immediate financial transaction only to find out later on that the company is nonexistent and you have been scammed. Check also if the physical address indicated in the website is existent. If you are in the area or if you have friends near the address, have them check the location for verification.
Notice their customer service and turnaround time
A reputable heavy equipment manufacturer has efficient and courteous customer service representatives who are willing to assist you in before, during and even after the buying process. Customer service agents should be knowledgeable about products they offer and should be able to resolve issues within acceptable timeframe. If you requested for a quote, notice how fast they responded to the request and if it was comprehensive.
Check the website
A crusher manufacturer with a well-maintained website connotes professionalism. A website is the company’s “face” on the internet and how it presents itself could tell you how it is as a manufacturer. Look for certificates and permits to further determine the manufacturer’s reliability.